1. Definitions

These Terms and Conditions outline the rules and regulations for using SetGo’s website and services.

Website: Refers to www.setgo.ae

Service: All company formation services, business licenses, consultancy, and other administrative services provided by SetGo.

Client: Any individual or company using the website or requesting services from SetGo.

SetGo: The company owning and operating the website and services.

2. Acceptance of Terms and Conditions

By using this website or requesting any service from SetGo, you agree to be fully bound by these Terms & Conditions. If you do not agree with any part, please stop using the website or requesting services.

3. Scope of Services

SetGo provides services related to company formation in Dubai (Free Zones and Mainland) and business consultancy services.

SetGo is not a government entity but acts as a consultancy and execution partner assisting clients in completing procedures.

SetGo holds no responsibility for final decisions issued by government authorities or any delays caused by them.

4. Payment Terms

• Fees are clarified to clients in advance through quotations or packages.
• All due amounts must be settled in full before execution, unless agreed otherwise in writing.
• Any fees paid to government entities or third parties are collected separately from SetGo’s service fees.
• All fees are non-refundable once service has started, except in cases of direct proven error by SetGo.

5. Cancellation & Refund Policy

Clients may request cancellation and refund only if the service process has not yet started.

If official procedures have commenced or documents have been submitted to government authorities, fees become non-refundable.

Consultation fees are strictly non-refundable under any circumstances.

6. Client Obligations

• Provide accurate and truthful data and information.
• Submit required documents to SetGo within the specified deadlines.
• Comply with local laws and regulations of the United Arab Emirates.
• Bear full legal responsibility for providing false or misleading information.

7. Website Usage

The website is intended for clients to explore or request services.

Copying or reusing any website content or design without prior written approval from SetGo is prohibited.

Using the website for any illegal or harmful activities is strictly prohibited.

8. Limitation of Liability

SetGo shall not be liable for any direct or indirect damages, or loss of profits, resulting from the use of the website or services.

SetGo is not responsible for decisions or delays caused by government entities or circumstances beyond its control.

The maximum liability for any claim shall not exceed the total fees paid by the client to SetGo.

9. Force Majeure

SetGo shall not be liable for delays or failure in providing services due to circumstances beyond its control such as natural disasters, pandemics, emergency government decisions, or technical service outages.

10. Privacy & Data Policy

SetGo is committed to maintaining client confidentiality and will not share data with third parties except as required for service delivery or by law.

The website may use cookies to enhance user experience.

11. Official Communication

The official communication channels are the email info@setgo.ae and direct communication through the website.

All requests or instructions must be written and documented. Unofficial calls or messages shall not be considered legally binding.

12. Amendments

SetGo reserves the right to modify or update these Terms & Conditions at any time. Continued use of the website or services after publication of changes constitutes implicit acceptance.

13. Contact Information